Under 1-hour response GDPR compliant UK-wide coverage

Dental IT Support & Dental Imaging Support for UK Practices

Specialist technology support built around the way dental practices actually work — from practice management software to digital X-ray systems.

50+Dental practices supported
<1hrAverage response time
100%Dental-specialist team
24/7Extended support hours
Why choose IT INFINITY

We speak dentistry, not just IT

Generic IT companies learn your systems. We already know them.

Most IT providers treat dental practices like any other small business. We don't. Our team has deep, hands-on experience with the software and hardware that dental practices depend on every day.

Exact (SOE)

Full support, configuration and integration

Dentally & R4

Cloud and server-based practice management

VistaSoft & DTX Studio Clinic

Imaging software setup, calibration and support

CQC & GDPR compliance

Data handling built around regulatory requirements

Digital X-ray & CBCT

Sensor supply, fitting, calibration and maintenance

NHS & private practices

Experience across all practice types and sizes

Our response commitment
Under 1 hour
Initial response to all support requests
Same day
Resolution target for critical clinical system issues
Next business day
On-site visit where remote resolution isn't possible (Subject to part availability)
Getting started

How it works

Switching IT provider feels daunting. We make it simple — most practices are fully onboarded within a week.

1

Free IT Audit

We assess your current setup — hardware, network, software, backups, and security — and give you a clear picture with no jargon and no obligation.

2

We Handle Everything

From migrating your data to configuring your imaging software, we manage the full transition. Most practices see zero downtime. We work around your schedule.

3

Ongoing Support

You get a dedicated point of contact, proactive monitoring, and fast response when something goes wrong. We're your IT team — without the overhead.

Trusted by dental practices

What our customers say

5.0  ★★★★★  Google Reviews
Questions answered

Frequently asked questions

We support all major UK dental practice management software including Exact (SOE), Dentally, R4, and SfD, as well as all major imaging systems. Our team has hands-on experience so we solve problems fast without a learning curve at your expense.

We aim to respond to all support requests within one hour. For critical issues affecting patient care or clinical systems we treat these as priority and aim to have you back up and running the same day. We also offer extended out-of-hours support.

Yes. We understand the data protection obligations dental practices must meet under GDPR and CQC requirements. All our services are designed with patient data security at their core, including encrypted backups, secure remote access, and documented data handling procedures.

Yes. While we are based in Kent, we provide Dental IT Support and Dental Imaging Support to practices across the whole of the UK. Many issues are resolved remotely within minutes. Where an on-site visit is needed, we regularly cover the surrounding areas, and beyond. Get in touch to discuss coverage for your area.

Our free IT audit covers a full review of your hardware, network, software licences, backup procedures, and cybersecurity posture. You'll receive a clear written report with our findings and recommendations — no obligation to proceed, and no hard sell.

Absolutely. We manage the full handover process, including recovering documentation and access credentials from your previous provider, migrating any data, and ensuring continuity of service throughout. Most practices experience zero downtime during the transition.

Our partners

Technology we work with

Authorised partners and certified dealers for industry-leading dental IT and imaging brands.

UK-wide coverage

We cover the whole of the UK

Based in Kent and supporting dental practices from Cornwall to Scotland — most support is delivered remotely, and we travel for on-site work across the UK.

KentLondonSurreySussexEssexHampshireHertfordshireBerkshireOxfordshireMiddlesexSuffolkNorfolkCambridgeshireBedfordshireBuckinghamshireWiltshireDorsetSomersetDevonCornwallGloucestershireWorcestershireWarwickshireLeicestershireNottinghamshireYorkshireLancashireCheshireWest MidlandsWalesScotland

Don't see your area? Get in touch — if you're in the UK, we can help.

Trusted by 50+ dental practices across the UK

Ready to get specialist Dental IT Support?

Fill in the contact form and we'll come back to you within one hour during business hours. No sales pressure, no jargon — just honest advice from people who know dental IT.

Get in touch